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SUBSCRIPTIONS

PLEASE USE THIS FORM FOR BOTH NEW SUBSCRIPTIONS AND TO UPDATE YOUR CURRENT SUBSCRIPTION. YOU MAY ALSO USE THIS FORM TO UNSUBSCRIBE OR DELETE A SUBSCRIBER.

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(6 issues). Here are/please update my details.

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Six (6) issues including the annual CM Industry Directory. Free Subscription for qualified applicants. All subscriptions are at the discrection of the publisher. (Valid only for Canadian-based subscribers). US & International Subscriptions are $85 year each.
I would also like to have my company listed in the 2009 Contact Management Industry directory. Please send me a listing form and more information.
 
How to update or cancel a subscription: Simply enter your 6-digit IDNUMBER from your mailing label, then enter ONLY the information that is changing. If you wish to remove this subscription, simply enter the IDNUMBER and check the box on the right. Thank you.
IDNUMBER: REMOVE THIS SUBSCRIPTION

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JOB FUNCTION
Please indicate only one primary job function and as many secondary job functions as apply:
P S N/A Function/Role
Senior Corporate Management (President, CEO, Chairman, Etc)
Corporate Contact Center Director/Manager
Regional or Branch Contact Center Supervisor
Customer Service/Support Management
Contact Center Trainer
Sales/Marketing Director/Manager
IT/CIO/IS and other Technology Management
Help Desk Management
CSR/TSR/Agent
Live/Web Help Specialist
CFO/Controller
Telemarketing/Sales/Fundraising Management
Credit/Collections Management
CRM Management
Telecommunications/Operations/Data Management
Order Desk Management & Support
Systems Analyst/Systems Integration/Engineering Support
Other:
Please choose the one business type that best describes your firm:
PRIMARY BUSINESS TYPE
Manufacturing High Tech Equipment and/or Software
Computer or Telecom VAR, VAD, etc Retail
Wholesaling or Distribution Package Goods and Mass Consumer Services
Financial Services (banks, insurance, 
       credit, investment)		 Publisher/Subscription
Government, Economic Development Tourism & Travel
Major Utilities Entertainment
Non-Profit, Charity, Cultural Group, etc. Education (college, university, etc)
Telecom Provider Consulting, Advisor, Training, Investment
Cable, Teleservices Advertising, Marketing, Market Research
Aviation Online services, including ISP
Health Care Web Marketing/Online Advertising Network
Government, Economic Development, other public service Other
Credit/Collections
Contact Centre/Call Centre/Customer Service Desks
In-house Contact Centre Customer Service/Product Support Desk
Dispatch/Emergency Answering Service
Outsource Service Bureau Field Service
Help Desk Other:
Number of Locations: Number of Seats:
My company or organization is involved in:
 
I specify, recommend, approve, purchase or influence the purchase of: 
(Check all that apply)
ACD Speech Recognition
CRM Association Membership
Workforce Management Staffing, Training & Education
CTI Performance Optimization
Wireless Site Selection
Wallboards/Displays Hosted Call Centre Apps
IP Telephony Web Apps/Live Agent
Furnishings Staffing & Training
Consulting Services Content Management
Headsets Home Agent Applications
eLearning Security
Mailing Lists Courier & Delivery Services
Fulfillment services VoIP Services
Credit Card Processing Telecom Services
Payment Services Other
Our company markets in (check all that apply): Canada United States Internationally
 
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