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2010 Official Industry Directory
JANUARY/FEBRUARY 2010 ISSUE
Or Complete Your Listing Online Now

1. Complete your company contact information below.
This is what will appear as your listing in the printed directory which will appear
in the January/February issue of Contact Management magazine.

2. Decide what type of listing you want and how many categories
you would like your listing to appear in.

3. If you offer more than one type of service, ensure our readers can find you by
adding your FULL listing to as many categories as needed.
Each additional FULL listing in each category is just $30

Or download a PDF of this form here
 
Choose Your Listing Option
BEST RESULTS

Super Listing $249

INCLUDES:
> full colour logo
> 125-word description to promote your company, describe your products
or services in depth
> Bold company name

Our readers will call you first!

NOTE: Free Super Listing is included with some advertising options. Call Peter O'Desse for more information or check the box below to get a
no-obligation media kit.

UPGRADED

Enhanced Listing $99
INCLUDES:
> 50 word description
> Bold Company Name

Ensure potential prospects understand your business.
MINIMAL

Basic Listing (Free)

Includes only company contact information and no write up, no logo.
 
Please send me no-obligation Directory Advertising information and a media kit by email.
 
Company:
Address:
City:
Prov/State
Post/Zip
Contact:
Title:
Phone:
Fax:
email:
Website:
Description:

(Subject to the approval of the editor. Do not exceed the word limit allowed by your listing choice or the editor will cut back the description.)

REQUIRED: If you are taking a Super Listing
please email your logo file to:
steve@contactmanagment.ca
Next, decide where you want
to have your listing appear

Required: Choose at least one listing category. This will be where your listing will appear and is included with all listing options.
--------------------------------------------------------------------
Optional: If you wish to have your full listing appear in other categories as well, please check the box on the right for each category. Each cross reference is $30 and will be a full duplicate of your actual listing.
LISTING CATEGORIES
 One category free, each additional @ $30 per listing.
Leadership & Strategy Solutions
Association ; Change Management ;Conference/Exhibition ;Economic Development Department ;Government Assistance Program ;Industry Awards Program ;Industry Consultant ;Industry Research & Trends ; Mergers & Acquisitions ;Other Industry Organization ;Site Selection Services ;Standards & Legislation ;Telemanagement Consulting ;Web-Based or Online Community; Other
People Solutions
Call Centre Valuation ;Career Counseling ;Certification Services ; Online Career Advertising ; Outplacement Services ; Professional Training ; Staffing & Recruitment ; Workforce Consulting ; Other
Operations & Service Solutions
Broadcast Ads (Fax.Voice.Email) ;Call Centre Auditing ;Call Centre Design/Ergonomics ;Call Scripting & Scenarios ;Customer Care Solutions ; Distaster Prevention/Recovery ;Do-Not-Call/Privacy Consulting ;Equipment Repair & Service ; Fulfillment/Delivery Services ;Intepretation Services ; Legal & Professional ;Recognition/Rewards/Loyalty Programs ;Market/Marketing Research ; Telecom Provider ; Third Party Verification: Other
Software & Systems
Agent Productivity Tools; ACD Software & Products; Billing Systems; ;Call Accounting Systems ;Call Centre Networking ;Call Monitoring; Computer Telephony Integration (CTI); Conferencing (Call/Audio/Web); Contact Centre Messaging; Contact Centre Sim/Analytics;  Contact Management Systems; CRM Software Solutions ;Desktop Information Tools;  Digital Voice/Multimedia Rec.; Document Management Systems; Email/Web Response Routing; Enhanced Voice/Data Apps; Enterprise Relationship (ERM); Forecasting Software & Systems; Help Desk Software/Suite; Hosted Contact Centre;  Inbound Dialing Solutions;  Interactive Voice Response; Interactive Web Services;  IP Systems & Services; LISTS: Mail, Telemarketing, Email, Other Data Types; Middleware; Mobile/Wireless Solutions; Monitoring & Recording Software & Systems; Music On Hold;  Order Management Software; Packet Telephony; Payment/Credit Processing; Predictive Dialers;  Remote Access Software; Sales Force Automation (SFA);  Scheduling Software; Self Help Technology & Software ; Security & Data Systems; Speech & Audio Codecs; Speech Applications; Unified Messaging; Voice Mail Systems;  Voice Over IP (VoIP) Systems; Voice Response Systems ; Web Enabling Systems/Software; Web-Based Help Desk Systems;  WinHelp Tools; Workforce Management System; Other
Hardware & Fixtures
Broadband Telephony ; Furniture/Workstations; General Telephone Equipment;  Headsets ; LED Displays & Software;  Microphones; Middleware; Mobile/Wireless Solutions; Open Source PBX ; Visual Display Units; Voice Mail Systems;  Voice Over IP (VoIP) Systems; Wireless Equipment; Other
Please run my full listing under each of the
categories I have indicated above.
Total Fee: Listing Option fee plus $30 for each additional category, plus 5% GST
Payment: (Please complete unless you took a free listing)
VISA MasterCard AMEX Advertiser, listing is free
Credit Card #:
Expiry Date:
Card Holder:
Card Holder Address:

For advertising information or to book space, call
Peter O'Desse, Senior Account Manager
905-201-6600 x224 or 1-800-668-1838 peter@contactmanagement.ca
-------------------------------------------------------------------------------------
Mark Henry, Sales Manager
at 905-201-6600 x223 or 1-800-668-1838 mark@contactmanagement.ca
Download to learn more about the market & our readers

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